Faq's

  • Registering with ICS and My Account

    A.On our home page at the top right corner you will see the option of "Sign In / Register". Click on it and you will be guided to the "log in" page.

    A.After login in to your account, on the left side of the page you can see the option of Orders. Click on it and you will see the list of orders you have made with us. You can then click to the specific order and see its status.

    A.Please take a screen shot of the error message and send it across through an email. We will look into the issue.

    A.You can become a part of Indian Clothstore family in one simple step. You need to click on "Sign In / Register" option on the top right corner of our website and provide us with some of your basic information.

    A.We will send you automated email confirming that you are registered with us along with your login ID and password.

    A.If you have forgotten your password or it does not work for some reason, the first step we recommend is to try the Forgot Password link to generate a new password. If this new password doesn't work, please contact Customer Support.

  • Placing an Order

    A.You may follow the following steps to place an order: 1) Select the desirable item (as fabric or as customizable) 2) Add the item to Shopping bag 3) Click Proceed to checkout option 4) Login with your account details or proceed as guest 5) Enter the shipping address and select a payment mode to proceed with the payment. 6) Click Place order and complete the payment. 7) On successful order placement the Order ID will be generated.

    A.We at Indian Clothstore deliver orders through reputed courier companies like DHL, UPS, and First Flight.

    A.Once your order is successfully placed you will receive a confirmation email from us. You can also login to the My Account section and check the status of your order.

    A.At present we do not take orders over phone. Would request you to place the order through our website.

    A.Request you to place a fresh order for the item you choose to purchase.

  • Discounts

    A.We offer our products at a very reasonable price and we do not practice discounts on our regular range. Our mission is to ensure fresh fashion wardrobe at genuine prices. We assure you that you’ll be glad to find such a huge range under one roof with so many offerings like Norton Secured Seal Certified Privacy, VeriSign Trusted Privacy, McAfee Secure, and Customization Flexibility. We have a Sale Page displaying items from 10% to 30% discount. If you want to purchase our items in a bulk then kindly let us know the item codes and the exact quantity so that we can check and advise you accordingly.

    A.Only one discount code can be used at a time to place an order. We will update you if there are any changes in future.

  • Payments & Security

    A.Your payment may have failed due to some technical error while performing the transactions. We’d suggest you to try a different Card for payment or contact your respective bank.

    A.If your payment is not completed successfully through the Gateway used, please try to make it using another Gateway by deleting the cookies from your system. However, if the issue persists please send us the error message which you are getting while trying to complete the payment and we will forward to the concern department for further assistance.

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